Legal

Privacy Policy

Last updated June 2026. This page is maintained by Loreflow and describes what we collect, why, and what you can ask us to do about it.

What we collect

Account details you give us, the connection metadata required to reach your sources, and the references and summaries that make up your company graph.

  • Account: name, work email, workspace role
  • Source metadata: titles, authors, timestamps, relationships
  • Product telemetry: feature usage, error reports

What we do not do

We do not sell personal data, and we do not train shared models on your workspace content. Original files stay in the source tool.

Retention and deletion

Workspace data is retained while your account is active. On deletion, graph data is removed within 30 days and backups age out within 90.

Subprocessors

We use a short list of infrastructure, email and analytics subprocessors. The current list is published on the security page and shared with customers before any change.

Your rights

You can request access, correction, export or deletion of your personal data at privacy@loreflow.example. We respond within 30 days.

FAQ

About privacy.

What is collected and why.

Open the live demo

Workspace account details and whatever appears inside the sources you connect, processed only to provide recall to your own team.

Never. Subprocessors are limited to hosting and infrastructure and are listed publicly.

Deleting a workspace removes captured content and derived context within thirty days, backups included.